AFDigital is redefining the Travel & Hospitality experience
We’re tailoring content specific to your subscribers and their interests using personalised dynamic content blocks, automating communication through 1:1 journeys and saving you time through responsive reusable email templates.
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CHALLENGES OF TRAVEL & HOSPITALITY
Navigating the travel & hospitality industry can be challenging, especially in the age of digital transformation. AFDigital understands the difficulties that organisations like yours encounter and is dedicated to helping you overcome them.
Tailoring experiences to individual preferences requires a deep understanding of their needs.- Adapting to evolving digital landscape requires significant investment and operational changes.
- Maintaining efficiency while reducing costs and delivering high-quality products.
- Up-to-date measures are necessary to ensure the safety and security of customers, employees, and data.
MAXIMISE YOUR SALESFORCE INVESTMENT WITH OUR SOLUTION
LOYALTY PROGRAM
Build lasting relationships with your customers through a customised loyalty program that rewards their loyalty and encourages repeat business.
OMNICHANNEL SERVICE
Provide consistent and seamless customer experiences across all channels, from online to in-store.
MARKETING REPORTING
Track and analyse the success of your marketing campaigns and make data-driven decisions with Salesforce's robust analytics capabilities.
SOCIAL LISTENING
Monitor and analyse social media conversations to gain customer insights and address issues proactively.
BOOKING EXPERIENCE
Transform your customer's journey with a streamlined booking experience that ensures a seamless transaction from start to finish.
CRISIS MANAGEMENT
Be prepared for any situation with our Crisis Management services, providing quick and effective responses to any potential crisis your business may face.
TRAVEL & HOSPITALITY PRODUCTS
TRAVEL & HOSPITALITY TESTIMONIALS
Partner up efficiently as we have done with AFDigital. Make sure you’ve partnered up with an organisation that really understands what you’re trying to get out of this and how your business operates and also you know that understands your capabilities and will help you grow because you can’t just hand something over to them whilst they’re going to do the building you’ve still got to understand why they’ve done what they’ve done so that you can then start managing it yourself as well.
Robert Lopez
General Manager - CX, Brand & Innovation
We are laser-focused on Customer Lifetime Value
Everything we do is dedicated to increasing recency, frequency, and monetary value so that you can clearly articulate ROI - no matter what your business model or project focus.
TRAVEL AND HOSPITALITY SUCCESS STORIES
INDUSTRY UPDATE
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