AFDigital is redefining the Retail experience
We’re tailoring content specific to your subscribers and their interests using personalised dynamic content blocks, automating communication through 1:1 journeys and saving you time through responsive reusable email templates.
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CHALLENGES OF RETAIL
Navigating the retail industry can be challenging, especially in the age of digital transformation. AFDigital understands the difficulties that organisations like yours encounter and is dedicated to helping you overcome them.
- Maintaining optimal inventory levels to avoid stockouts and overstocking
- Attracting and retaining loyal customers through personalised shopping experiences
- Optimising e-commerce platforms to increase online sales
- Leveraging advanced analytics to gain valuable insights into customer behaviour
MAXIMISE YOUR SALESFORCE INVESTMENT WITH OUR SOLUTION
SINGLE CUSTOMER VIEW
Consolidate all customer data from various sources into a comprehensive profile to gain insights and make informed decisions.
Empower customers with self-service capabilities to increase satisfaction and reduce support costs.
Provide consistent and seamless customer experiences across all channels, from online to in-store.
Streamline the returns process for customers and reduce operational costs with automated returns management.
Monitor and analyse social media conversations to gain customer insights and address issues proactively.
Build customer loyalty and engagement through personalised rewards, promotions, and experiences.
We needed reliability, knowledge, consistency and someone that knew our platforms as well if not better than us, AFD met all these requirements and have become a standard division of our business.
National Salesforce Platform Manager SkinKandy
We are laser-focused on Customer Lifetime Value
Everything we do is dedicated to increasing recency, frequency, and monetary value so that you can clearly articulate ROI - no matter what your business model or project focus.
RETAIL SUCCESS STORIES
Salesforce Transformation for Retail Brand SkinKandy
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