Public Sector

AFDigital is redefining the Public Sector experience

We’re tailoring content specific to your subscribers and their interests using personalised dynamic content blocks, automating communication through 1:1 journeys and saving you time through responsive reusable email templates.

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CHALLENGES OF PUBLIC SECTOR

Navigating the education industry can be challenging, especially in the age of digital transformation. AFDigital understands the difficulties that organisations like yours encounter and is dedicated to helping you overcome them.

Overcoming bureaucratic red tape to drive innovation and efficiency
Engaging citizens through digital channels for transparency and trust-building
Managing vast amounts of data while ensuring security and privacy
Delivering high-quality services with quick response times and personalisation

MAXIMISE YOUR SALESFORCE INVESTMENT WITH OUR SOLUTION

CITIZEN ENGAGEMENT

Enhance communication and engagement with citizens through Salesforce, enabling faster issue resolution and greater satisfaction.

RESOURCE BOOKING

Streamline resource management and improve transparency with our solution, allowing you to manage and book resources from anywhere, at any time.

SOCIAL CUSTOMER SERVICE

Deliver fast and efficient customer support across social channels using our social customer service tools, reducing response times and increasing customer satisfaction.

SOCIAL LISTENING

Stay ahead of the conversation with our social listening capabilities, enabling you to effectively monitor and respond to your social media.

MARKETING AUTOMATION

Boost your marketing campaigns' effectiveness and efficiency with our marketing automation strategies.

MARKETING DASHBOARDS

Monitor and optimise your marketing performance with our marketing dashboards, providing real-time data on campaign performance and customer behaviour.

PUBLIC SECTOR PRODUCTS

TeamX

POA

AFDigital will provide ongoing responsive Support, Admin, Marketing and Tech Ops services to help you confidently operate and enhance your...

Marketing Cloud PowerON

Implementation of Salesforce Marketing Cloud including FTP or CRM Integration, Email Studio, Email Template and a Handbook. This will ensure...

Salesforce CRM Health Check

POA

The Salesforce CRM Health Check will take a look at your current Salesforce CRM including both Sales Cloud and Service...

“

We needed reliability, knowledge, consistency and someone that knew our platforms as well if not better than us, AFD met all these requirements and have become a standard division of our business.

Tony Harris

National Salesforce Platform Manager SkinKandy

We are laser-focused on Customer Lifetime Value

Everything we do is dedicated to increasing recency, frequency, and monetary value so that you can clearly articulate ROI - no matter what your business model or project focus.

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CLIENT SUCCESS STORIES

Managed Services Delivered Agile to Iconic Australian Food Brand Franchise,...

craveable brands are a franchise that owns three iconic Australian food brands: Red Rooster, Oporto and Chicken Treat.

Successful Personalisation Implementation on Multiple Sites for Retail Brand

Norths Collective encompasses a number of properties including Norths Cammeray, The Greens North Sydney, The Alcott Lane Cove, The Verandah Beecroft, The Glasshouse Artarmon, Seagulls Tweed Heads, Norths Fitness and...

Successful Email Marketing Transformation and Journey for Not-for-Profit, Donations Up...

One in seven Christians worldwide are persecuted for their faith. In countries like North Korea, Afghanistan, India, and China, Christians are persecuted and discriminated against for following Jesus. They are...

INDUSTRY UPDATE

THE 8TH EDITION STATE OF MARKETING REPORT

By Salesforce

Insights on changing trends, priorities, and challenges defining the profession according to 6,000 global marketers and trillions of outbound marketing messages.

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