Preference / Unsubscribe Page


Take full control over your opt-out process with a custom Preference Centre (unsubscribe page) using Cloud Pages in Salesforce Marketing Cloud, that allows preference management and avoids the user hitting global unsubscribe.
Milestones
Here are the key activities and steps in your project:
- Kick-off Meeting (30 mins)
- Prep Checklist Review Meeting (1 hr)
- Blueprint Document
- Solution Handover (4 hrs)
- Post Go Live Support (1 week)
- Warranty (1 month)
Scope
- Custom branded unsubscribe page
- Page writes back to Salesforce CRM and/or Marketing Cloud
- Up to 2x Preferences with Y/N
What’s not included?
- Multiple brands with dynamic content (extra pricing)
- Writing back to multiple locations other than those listed in scope
- More than 2x preferences
General Exclusions
These exclusions apply to all PowerON packages available on this website:
- Weekends and Australian National Public Holidays not supported
- Requests for on-site visitations or ANZ based resources may be subject to a 2 week lead time
- General Salesforce product training
- Any impacts, project delays or slippages caused as a result Salesforce Defects, Support or Provisioning is not the responsibility of AFDigital
- Software License fees (including Salesforce or 3rd party licenses)
- Support / implementation costs for 3rd party software not listed in scope
- Business analysis and Customer activities required run the project
- Project Management and coordination of internal client stakeholders and 3rd parties
- Business process documentation or training documentation outside of those explicitly listed in Inclusions
- Deployment to be done during business hours only, additional fees may be incurred if required
- Change management and internal communications
- Integration with internal or external systems outside those listed in scope
- Salesforce application support / case management
- Data cleansing, deduplication, enrichment or reformatting
- All scope items with specific number of items to be delivered e.g. “3 x Email Templates” are considered limitations rather than exact scope. Depending on the agreed design, we may build UP TO the quantity listed. The intent for this limitation is to prevent scope creep and ensure a successful project. There are no refund or partial refund for scope purchased that is not relevant or required.
- Final scope to be delivered is defined during Playback meeting, before Build starts. Any unused scope items are not eligible to be deferred, discounted or refunded after this point.
Post Go-Live Support (1 week)
Provide post-go live support via support@afdigital.com if there are any issues requiring our help (within scope of the work we have done).
Warranty (1 month)
We will ensure if there is a problem with our implementation we will provide Level 1 Support to ensure you’re not left in the dark. Requests can be made via support@afdigital.com if there are any issues requiring our help (within scope of the work we have done).
Criteria
- Must have Marketing Cloud Professional Edition or higher
- Subscription Status must be mastered in either Marketing Cloud or Salesforce CRM
Milestones
Here are the key activities and steps in your project:
- Kick-off Meeting (30 mins)
- Prep Checklist Review Meeting (1 hr)
- Blueprint Document
- Solution Handover (4 hrs)
- Post Go Live Support (1 week)
- Warranty (1 month)
Scope
- Custom branded unsubscribe page
- Page writes back to Salesforce CRM and/or Marketing Cloud
- Up to 2x Preferences with Y/N
What’s not included?
- Multiple brands with dynamic content (extra pricing)
- Writing back to multiple locations other than those listed in scope
- More than 2x preferences
General Exclusions
These exclusions apply to all PowerON packages available on this website:
- Weekends and Australian National Public Holidays not supported
- Requests for on-site visitations or ANZ based resources may be subject to a 2 week lead time
- General Salesforce product training
- Any impacts, project delays or slippages caused as a result Salesforce Defects, Support or Provisioning is not the responsibility of AFDigital
- Software License fees (including Salesforce or 3rd party licenses)
- Support / implementation costs for 3rd party software not listed in scope
- Business analysis and Customer activities required run the project
- Project Management and coordination of internal client stakeholders and 3rd parties
- Business process documentation or training documentation outside of those explicitly listed in Inclusions
- Deployment to be done during business hours only, additional fees may be incurred if required
- Change management and internal communications
- Integration with internal or external systems outside those listed in scope
- Salesforce application support / case management
- Data cleansing, deduplication, enrichment or reformatting
- All scope items with specific number of items to be delivered e.g. “3 x Email Templates” are considered limitations rather than exact scope. Depending on the agreed design, we may build UP TO the quantity listed. The intent for this limitation is to prevent scope creep and ensure a successful project. There are no refund or partial refund for scope purchased that is not relevant or required.
- Final scope to be delivered is defined during Playback meeting, before Build starts. Any unused scope items are not eligible to be deferred, discounted or refunded after this point.
Post Go-Live Support (1 week)
Provide post-go live support via support@afdigital.com if there are any issues requiring our help (within scope of the work we have done).
Warranty (1 month)
We will ensure if there is a problem with our implementation we will provide Level 1 Support to ensure you’re not left in the dark. Requests can be made via support@afdigital.com if there are any issues requiring our help (within scope of the work we have done).
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