AFDigital is redefining the Media experience
We’re tailoring content specific to your subscribers and their interests using personalised dynamic content blocks, automating communication through 1:1 journeys and saving you time through responsive reusable email templates.
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CHALLENGES OF MEDIA
Navigating the media industry can be challenging, especially in the age of digital transformation. AFDigital understands the difficulties that organisations like yours encounter and is dedicated to helping you overcome them.
Embracing digital technologies and creating new revenue streams amidst digital disruption
Efficiently managing and delivering vast amounts of content while reducing costs and increasing revenue
Increasing advertising revenue through data analytics and targeted advertising
Delivering personalised content and keeping users engaged through data analytics and audience segmentation
MAXIMISE YOUR SALESFORCE INVESTMENT WITH OUR SOLUTION
SINGLE CUSTOMER VIEW
Consolidate all customer data from various sources into a comprehensive profile to gain insights and make informed decisions.
WEBSITE SELF-SERVICE
Empower customers with self-service capabilities to increase satisfaction and reduce support costs.
OMNICHANNEL SERVICE
Provide consistent and seamless customer experiences across all channels, from online to in-store.
ADVERTISING SALES
Streamline the returns process for customers and reduce operational costs with automated returns management.
SOCIAL LISTENING
Monitor and analyse social media conversations to gain customer insights and address issues proactively.
VOC SURVEY
Build customer loyalty and engagement through personalised rewards, promotions, and experiences.
MEDIA PRODUCTS


CLIENT TESTIMONIAL

We needed reliability, knowledge, consistency and someone that knew our platforms as well if not better than us, AFD met all these requirements and have become a standard division of our business.
Tony Harris
National Salesforce Platform Manager SkinKandy
We are laser-focused on Customer Lifetime Value
Everything we do is dedicated to increasing recency, frequency, and monetary value so that you can clearly articulate ROI - no matter what your business model or project focus.
MEDIA SUCCESS STORIES
INDUSTRY UPDATE
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