RETAIL

RETAIL

Consumers expect digital-first, seamless customer experiences, and it’s imperative for retailers to meet those expectations. We have a rich experience in helping retailers integrate their systems, capture data across all touchpoints, and redefine customer loyalty and lifetime value.

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FINANCIALSERVICES

FINANCIAL SERVICES

Financial organisations need to put customer interests at the centre of their business. We have taken the challenge to redefine the whole broker, referrer, and customer experience with technology. We’ve worked with banks, insurance, and financing companies to build smarter and seamless customer journeys.

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TRAVEL AND HOSPITALITY

TRAVEL & HOSPITALITY

Travel companies need to provide consumers with a contactless, automated online and offline experience. We’ve worked with major airlines on marketing automation, email & social content, 1:1 advertising, and data analysis to help them redefine the consumer booking experience.

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EDUCATION

EDUCATION

The Education sector remains a vital resource that has grown to become a billion-dollar industry. We’ve enabled schools, universities and tertiary institutions to simplify recruitment, gain a 360-view of students, and build 1:1 student experiences by leveraging the power of Salesforce technology.

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NOTFORPROFIT

NOT-FOR-PROFIT

Not-for-profit organisations are at the forefront of the greatest challenges of our time, from combating climate change and supporting community development to managing crises like the COVID-19 pandemic. We help NFP organisations build resilience with a digital-first approach as they scale to tackle the most pressing challenges the world faces.

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PUBLICSECTOR

PUBLIC SECTOR

The government seeks to transform citizens’ experiences with relevant projects and personalised services. We’ve worked with public sector organisations to rapidly transform the way they deliver government services and help get them on the path of digital transformation.

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MEDIA & COMMUNICATIONS

MEDIA & COMMUNICATIONS

The media industry is at the forefront of content and communications and has been a core part of our social media history. We have diverse experience in telecommunications, encompassing but not limited to training, social listening, and social customer service.

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UTILITIES

UTILITIES

The Utility industry is changing into a clean energy world, and energy & utility companies are putting customers at the centre of it. We’ve helped industry players shape the future of energy through systems integration, process automation, and frictionless journeys.

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CROSSINDUSTRYGROUP

CROSS INDUSTRY GROUP

Cross-industry, or what we like to call X-IG, is a collective group of industries we’ve invested in, such as Property, Distribution, Health, Life Sciences, Manufacturing, Transportation and Automotive. We’ve brought our expertise to these industries through our CRM, Integration, PMO, Digital Experience, and Marketing practice.

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