AFDigital is redefining the Communications experience
We’re tailoring content specific to your subscribers and their interests using personalised dynamic content blocks, automating communication through 1:1 journeys and saving you time through responsive reusable email templates.
Want to find out more?
CHALLENGES OF COMMUNICATIONS
Navigating the communications industry can be challenging, especially in the age of digital transformation. AFDigital understands the difficulties that organisations like yours encounter and is dedicated to helping you overcome them.
- Providing a seamless and personalised customer experience while addressing their concerns quickly
- Differentiating from competitors through innovative products and services, and personalised offerings
- Ensuring secure storage and transmission of data while complying with industry regulations
- Embracing digital transformation to drive innovation and create new revenue streams
MAXIMISE YOUR SALESFORCE INVESTMENT WITH OUR SOLUTION
SOCIAL CUSTOMER SERVICE
Enhance your customer support on social media platforms with our personalised and real-time social customer service solution.
SOCIAL CRISIS MANAGEMENT
Respond to social media crises swiftly and effectively with our social crisis management solution.
Automate your marketing efforts and create a personalised experience for your customers with our marketing automation solution.
Provide your customers with secure and user-friendly login portals through our identity solution.
SURVEYS & LANDING PAGES
Collect valuable customer insights and generate leads with our surveys and landing pages solution.
Develop a successful customer experience strategy with the guidance of our experienced consultants and our comprehensive CX solution.
We needed reliability, knowledge, consistency and someone that knew our platforms as well if not better than us, AFD met all these requirements and have become a standard division of our business.
National Salesforce Platform Manager SkinKandy
We are laser-focused on Customer Lifetime Value
Everything we do is dedicated to increasing recency, frequency, and monetary value so that you can clearly articulate ROI - no matter what your business model or project focus.
COMMUNICATIONS SUCCESS STORIES
SUBSCRIBE TO OUR NEWSLETTER
Want to redefine the customer experience? Join our awesome community for monthly insights and inspiration. Sign up for our newsletter to help you stay ahead of the game and deliver exceptional customer experiences.