Sprout Social, the leading social media management platform for businesses of all sizes, is proud to announce its partnership with AFDigital - making the latter the only Salesforce Partner that is also a Sprout Social Partner. This partnership will bring together AFDigital’s 11 years of Enterprise social media consulting and Sprout Social’s industry-leading platform to provide the best possible customer experience for businesses of all sizes.
AFDigital is a specialist implementation and services partner for Salesforce and has a long history of delivering integrated social media solutions for clients like Qantas, Nikon, Revlon, Fonterra, Malaysia Airlines, Changi Airport, and many others. With their deep expertise in Salesforce Social Studio, which is being sunset as a product in 2024, AFDigital is the ideal Partner for businesses looking to take their social CRM strategy to the next level.
Sprout Social has native connectivity to Salesforce CRM, making it easier than ever for businesses to build a true CRM and offer Social Customer Service for brands that need to be responsive at scale. With this integration, businesses can now easily connect their social media data with their customer data to create a comprehensive view of their customers and their social media interactions.
AFDigital is a specialist in using social for listening and analytics, social customer service, crisis management, and marketing campaigns. With their deep expertise and experience, they are well-positioned to help businesses take advantage of the power of social media to drive business results.
The partnership between Sprout Social and AFDigital is a natural fit, bringing together the best of both worlds. Sprout Social’s platform provides businesses with a powerful suite of social media management tools, including social listening and analytics, social customer service, and marketing campaigns. AFDigital’s expertise in Salesforce and social media strategy will help businesses make the most of these tools and drive real business results.
AFDigital CEO Robin Leonard said, “We’ve had a long legacy of leading our clients with their social media strategy and execution, I’m pleased that we’ve been able to continue this rare capability with Sprout, which is a truly awesome platform. We first used Sprout before our team got access to use Social Studio, and we actually had an employee resign because she didn’t want to not use Sprout, so we are confident our customers will love it also.”
In conclusion, the partnership between Sprout Social and AFDigital brings together the best of both worlds to provide businesses with the tools and expertise they need to succeed in today’s rapidly changing social media landscape. With AFDigital’s deep expertise in Salesforce and Sprout Social’s industry-leading platform, businesses can now easily connect their social media data with their customer data to create a comprehensive view of their customers and their social media interactions.
This partnership will allow businesses of all sizes to take their social media strategy to the next level and drive real business results through the power of social media. So, if you’re looking for a partner that can help you achieve your social media goals, look no further than Sprout Social and AFDigital.