Journey Builder From the Salesforce Marketing Cloud

With Journey Builder from Salesforce Marketing Cloud, you can:

-Plan, personalize and optimize customer journeys to reach every customer at the right moment, on the right channel

-Define key moments to easily build the most relevant campaigns and plan every interaction across the entire customer life cycle

-Select a targeted audience and create unique journeys based on how that audience interacts with your business

-Choose what channels to send messages—from email, sms and push notifications, to web and social advertising placements—reaching customers on any device

-Apply a random split to test the performance of different messages and channels

-Sign engagement splits to connect with customers who’ve responded in different ways

-Create personalized journeys based on activity in Sales Cloud or Service Cloud

-Select your goals, and follow the progress in real-time with activity metrics

-Automatically adapt for every customer with predictive intelligence

-Connect your customer touch points across marketing, sales, and service

See how it works:

Own your customer experience by providing one seamless relationship across every interaction with Journey Builder from Salesforce.

*This article also appeared on:

Ready to Redefine your experience?

Reach out to us if you need help in your digital marketing and transformation.
We’re here to help set you up for success!

Let's work together