CHALLENGES
SkinKandy needed help with their digital transformation journey, specifically with their customer view and customer journey automations.
WHAT WE DID
SkinKandy are growing rapidly and wanted to implement strategic technology architecture that will enable them to provide an exceptional customer experience as they scale and expand globally. So AFDigital worked closely with Skinkandy to implement Salesforce Marketing Cloud in 3 distinct phases: 1) Discovery, Architecture and Design, 2) CRM Integration and Email Marketing, and 3) Omnichannel Marketing.
Our team of expert consultants, architects, and developers configured Marketing Cloud for Skinkandy, including Email Studio and Mobile Studio, as well as provided extended support for the brand through TeamX Assist so they can build smarter customer journeys.