AFDigital's Eventful Second Quarter, Team X Circle, and More

AFDigital’s newsletter is back ⁠and packed with more news of how we’re getting bigger and better. We also look back at all the wonderful events we launched and were part of in the past quarter.

Amazing things have happened over the past months, one of which is our appointment to the Salesforce Marketing Cloud Partner Advisory Board! Truly a great honour for us, as being on the board will help us to understand how the product is evolving ahead of the curve, which will let us offer better advice to customers.

So if you’re already part of our mailing list, head on to your inbox now to view the newly released October Newsletter. And for those who are not subscribed to us yet, below are the things you will be missing out on.

Want first dibs on all these amazing stuff? Subscribe now to get the latest news and future events of AFDigital straight to your inbox.

##H&R BLOCK: SMOOTHLY DELIVERING ONLINE CUSTOMER JOURNEY THROUGH SUCCESSFUL DIGITAL TRANSFORMATION##

For over 60 years, H&R Block has been helping its customers take the burden out of tax time. Being Australia’s leading tax preparation firm, their mission is to ensure that Australians’ tax experience is the best it can be. But lately, H&R Block faced today’s challenge for most industries — digital transformation. In this fast-paced world that we live in, brands find it hard to keep up with customers’ expectations due to lack of digital services and slow processes. This was the issue for H&R Block.

The answer to their problem was crystal clear: Salesforce Marketing Cloud.

H&R Block tapped AFDigital for help with their digital transformation journey and we successfully assisted them through the implementation of Marketing Cloud. Now with a new streamlined and functional database, H&R Block continues to serve their customers smoothly and build a smarter 1:1 relationship with them! It was truly a good decision for H&R Block to take us with them as they took a step forward in their digital transformation journey.

##AFDIGITAL INTRODUCES THE TEAM X CIRCLE!##

Have you implemented Salesforce but are now asking yourself, what do we do next? Have you created the right digital transformation strategy but lack the time and resources to implement it? Don’t let this become the norm and a constant form of ongoing frustration.

###Introducing TeamX.###

TeamX is an AFDigital product that embeds our diverse resources within your team and plugs the resource gap within your organisation. From responsive support to forward-thinking marketing and technology operations, we will work as an extension of your team to make sure that your strategy is delivered and you no longer have those frustrating bottlenecks.

Together, we will develop an actionable roadmap to get the most out of your Salesforce investment and maximise your use of the technology. Take control of your focus, and get back to doing what you do best. Contact us today!

##INDUSTRY HIGHLIGHTS##

Salesforce has just rolled out their latest major update, the Winter ‘20! Whether you’re subscribed to the Sales Cloud, Service Cloud, or Marketing Cloud (or ALL!), these updates promise to have something new to improve the way your brand connect with your customers in a smarter and stronger way!

We’ve unveiled more highlights of the Salesforce Winter ‘20 Release on this blog, so check them out:

-Sales Cloud
-Service Cloud
-Marketing Cloud

These are just a glimpse of all the awesome things that we unpacked in our October Newsletter. Get in touch with us; we’d love to hear what you thought about this month’s newsletter.

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