AFDigital boosts Salesforce capability with new functional consultant

AFDigital welcomes new Salesforce Functional Consultant, Ramyasri Krishna Ponnam. Ramya will be helping out customers with scalable solutions and helping them track their roadmap.

Ramya brings to the table her vast knowledge and experience of Salesforce. She started her career as a Clinical Data Programmer in India in 2013. After moving to Australia in 2015, she worked as an intern in Customer Communications Management, where she learned about Salesforce from a friend. She then proceeded to obtain her Salesfroce Administrator and Platform Developer certifications during her internship in 2016, which kickstarted her Salesforce journey. Since then she has worked as a CCM Developer (Thunderhead), and has held various Salesforce roles, including that of a Salesforce Administrator, Salesforce Business Analyst, and Salesforce Consultant.

As one of AFDigital’s Salesforce Functional Consultants, her job involves gathering requirements and writing up user stories, as well as solution design, accomplishing roadmap items, coordinating with team members, working on the application upgrades, and administrative tasks that provide quick wins for the customer, among others. Ramya looks forward to working on multiple projects and gaining valuable industry knowledge, along with helping customers implement scalable Salesforce solutions that best suit their business processes.

She adds, “I’m most excited about learning from the great knowledgeable team members, be it Salesforce knowledge or their experience in working with various customers. I look forward to working closely with most of the team who I haven’t interacted with much.”

Book a consultation with Ramya or contact us to learn more about how Salesforce can help you achieve your business goals.

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